Patient Care Coordinator

About YOU:


Do you enjoy helping people and changing lives?

Do you have a passion for customer service?
Do you enjoy taking ownership of problems to solve a customer’s need?
If you answered “yes” to these questions, then you may be just the candidate we’ve been looking for!


About Sonus:


Sonus Hearing Care Professionals is a leader in the hearing healthcare industry, and it’s our mission to provide excellence in hearing healthcare, one patient at a time. Our patient-centered approach means we put the patient first. We also take great pride in making positive contributions to the communities we serve.


Clinic Locations Currently Recruiting:


Thousand Oaks (Bilingual Preferred)

Northridge (Bilingual Required)


We're always looking to add great candidates to add to our contacts in the below Southern California regions:


Los Angeles County

Orange County

Riverside County

San Fernando Valley




  • Registering and scheduling patients.

  • Coordinating providers' schedules and ensuring the smooth and efficient flow of patient care.

  • Checking patients in and out.

  • Conducting insurance verification and obtaining authorizations.

  • Preparation of billing packets.

  • Collect and record payments while tracking revenue and completing daily accounting activities.

  • Daily opening and closing of the clinic.

  • Preparing bank deposits.

  • Balancing daily and monthly accounts and reporting data to corporate.

  • Verifying patient information and maintaining/filing patient charts.

  • Calling previous patients to get updates and schedule appointments.

  • Responsible for a variety of administrative tasks to include typing, filing, inventory, mail and verifying the status of and checking in hearing aids and repairs.




  • 2 years medical front office experience preferred.

  • Good computer skills to include proficiency in Microsoft Word and Excel.

  • Strong customer service orientation and excellent organizational skills.

  • Excellent oral and written communication skills.

  • Basic understanding of accounting procedures and good math aptitude.

  • Detail-oriented and ability to manage multiple tasks within strict deadlines.

  • Ability to handle a busy office with interruptions, calls, and walk-ins while directing the flow of the office with efficiency and professionalism.




Monday through Friday; 8:30 am – 5:00 pm


Benefits Package:


  • Medical, Dental, Vision, Life, Disability, 401(k) with Employer Matching

  • 15 Paid Vacation Days

  • 7 Paid Holidays

  • 3 Paid Floating Holidays

Apply now by emailing your resume to or heading over to our Indeed Career page!


A background check is required of the final candidate.


Serendipity Hearing, Inc. d.b.a. Sonus Hearing Care Professionals is an Equal Opportunity Employer.


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