Patient Care Coordinator

About YOU:

Do you enjoy helping people and changing lives?

Do you have a passion for customer service? Do you enjoy taking ownership of problems to solve a customer’s need? If you answered “yes” to these questions, then you may be just the candidate we’ve been looking for!

About Sonus:

Sonus Hearing Care Professionals is a leader in the hearing healthcare industry, and it’s our mission to provide excellence in hearing healthcare, one patient at a time. Our patient-centered approach means we put the patient first. We also take great pride in making positive contributions to the communities we serve.

Clinic Locations Currently Recruiting:

Arcadia (Bilingual Spanish or Mandarin/Cantonese Required)

La Palma (Bilingual Spanish Required)

Northridge (Bilingual Spanish Required)

Orange (Bilingual Spanish Required)

Sun City (Bilingual Spanish Required)

We're always looking to add great candidates to add to our contacts in the below Southern California regions:

Los Angeles County

Orange County

Riverside County

San Fernando Valley


  • Registering and scheduling patients.

  • Coordinating providers' schedules and ensuring the smooth and efficient flow of patient care.

  • Checking patients in and out.

  • Conducting insurance verification and obtaining authorizations.

  • Preparation of billing packets.

  • Collect and record payments while tracking revenue and completing daily accounting activities.

  • Daily opening and closing of the clinic.

  • Preparing bank deposits.

  • Balancing daily and monthly accounts and reporting data to corporate.

  • Verifying patient information and maintaining/filing patient charts.

  • Calling previous patients to get updates and schedule appointments.

  • Responsible for a variety of administrative tasks to include typing, filing, inventory, mail and verifying the status of and checking in hearing aids and repairs.


  • 2 years medical front office experience preferred.

  • Good computer skills to include proficiency in Microsoft Word and Excel.

  • Strong customer service orientation and excellent organizational skills.

  • Excellent oral and written communication skills.

  • Basic understanding of accounting procedures and good math aptitude.

  • Detail-oriented and ability to manage multiple tasks within strict deadlines.

  • Ability to handle a busy office with interruptions, calls, and walk-ins while directing the flow of the office with efficiency and professionalism.


Monday through Friday; 8:30 am – 5:00 pm

Benefits Package:

  • Medical, Dental, Vision, Life, Disability, 401(k) with Employer Matching

  • 15 Paid Vacation Days

  • 7 Paid Holidays

  • 6 Paid Sick Days

Apply now by emailing your resume to or heading over to our Indeed Career page!

A background check is required of the final candidate.

Serendipity Hearing, Inc. d.b.a. Sonus Hearing Care Professionals is an Equal Opportunity Employer.